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Save the date for the 2015 NAWC Water Summit

Posted on by Marybeth Leongini

This annual gathering of water professionals will be held October 4-6 at the Hyatt Regency Scottsdale at Gainey Ranch in Scottsdale, AZ. The Summit provides a dynamic forum for government officials, leaders in the water industry and other key stakeholders to exchange ideas, learn from one another and share solutions that sustain businesses and communities.

Sessions during the two-day event will feature challenges in the water industry, public-private partnerships, the role of technology and utilizing social media as a tool for customer engagement. In addition, NAWC will announce the winner of the Management Innovation Awards, which recognize member companies for their industry-changing ideas, and the grand prize winner of the 2015 Living Water Awards, which celebrates water professionals who are “living water” through their commitment to quality, service and community.

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Keystone Alliance to Stop Utility Imposters Launches New Campaign Across Pennsylvania

Posted on by Marybeth Leongini

The Keystone Alliance to Stop Utility Imposters is a coalition of water, electric and gas utilities working with the PUC and law enforcement to protect its customers from the threat of utility worker imposters.

Across Pennsylvania, thieves have gained access to residents’ homes by posing as utility workers. Once inside the home, the imposters typically divert the resident’s attention by sending him/her to another floor while they or an accomplice robs the home.

The Keystone Alliance to Stop Utility Imposters has produced TV and radio public service announcements (PSAs), in addition to print and online materials, to educate consumers about the illicit practices of utility imposters. The coalition’s messages advise that impersonators are not easy to spot, and homeowners should always check for a company-issued photo ID. Furthermore, legitimate utility employees wear uniforms or company-branded clothing and drive vehicles with the utility’s logo.

You can view the 30-second TV PSA on Pennsylvania American Water’s YouTube channel.

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EPA’s Study of Hydraulic Fracturing for Oil and Gas and Its Potential Impact on Drinking Water Resources

Posted on by Marybeth Leongini

The EPA has released a long-awaited congressionally mandated assessment which reports that hydraulic fracturing activities have not led to widespread, systemic impacts to drinking water resources but identifies important vulnerabilities to drinking water resources. EPA’s assessment follows the water used for hydraulic fracturing from water acquisition, chemical mixing at the well pad site, well injection of fracking fluids, the collection of hydraulic fracturing wastewater (including flowback and produced water), and wastewater treatment and disposal. You can access all information regarding the report on the EPA website.

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The Crucial Role of P3s in Updating our Nation’s Aging Infrastructure

Posted on by Marybeth Leongini

From the White House and the halls of Congress to leading policy think tanks and federal agencies, the consensus is in! Public-private partnerships (P3s) need to play a crucial role in plans to update our nation’s aging infrastructure. Read more about what our nation’s leaders are saying about the benefits of P3s.

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Aqua America Board Appoints Christopher H. Franklin CEO Effective July 1

Posted on by Marybeth Leongini

Aqua America, Inc. has announced that its Board of Directors has appointed Christopher H. Franklin chief executive officer. Franklin will succeed current Chief Executive Officer Nicholas DeBenedictis effective July 1, 2015. Franklin, a 22-year veteran of Aqua, has held positions of increased responsibility in various areas of the company throughout his tenure, most recently as president and chief operating officer, regulated operations.

“Chris Franklin has played a significant role in Aqua’s success over the last two decades,” said DeBenedictis. “I am confident he’s the best person to ensure that the company will continue its growth strategy and build on its financial strength. Chris’ vision for Aqua’s future is firmly rooted in an overarching commitment to our customers, our employees, our shareholders and the communities we serve.”

Read the full press release online  .

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Brian Bruce Becomes President of New York American Water

Posted on by Carlos

American Water announced that Brian Bruce has been appointed as President of New York American Water, the largest investor-owned water utility in the state. Reporting to Northeast Division Senior Vice President William Varley, Bruce is responsible for all aspects of the business, including customer, regulatory and local government relationships and operational and financial performance, and is the principal external contact for American Water in New York. As president of New York American Water, Bruce leads operations that provide high-quality and reliable water services to more than 350,000 people in Long Island and in upstate New York.

Prior to his promotion, Bruce was New York American Water’s first vice president of operations, where he oversaw the operations of the company’s customer service, production, water quality, environmental management, transmission and distribution, risk management and maintenance departments. Bruce came to New York American Water from California American Water, where he held a variety of roles of progressing responsibility within the company.

“Brian brings with him an extensive and practical knowledge of the water industry,” said Walter Lynch, president and chief operating officer of Regulated Operations. “His experience and high energy level make him a good fit for our New York operations.”

Prior to joining American Water in 2005, Bruce worked for the City of Papillion, Neb., first as water department superintendent, obtaining his State Grade 1 Operators License, and later as Assistant Public Works Director. He also has experience as a water system operator in Wisconsin, where he earned state licensure in Supply Operations – Surface and Ground Water.

A veteran of the United States Navy, Bruce earned a bachelor’s degree in business management from Silver Lake College in Wisconsin and an associate’s degree in water and wastewater technology from Bay De Noc Community College in Michigan. A member of the New York Section of American Water Works Association, he currently serves as Board Secretary for the Long Island Water Conference, and as Chairman of the National Association of Water Companies’ New York Chapter.

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Utilities, Inc. Appoints Matthew Klein President, North Carolina and Tennessee

Posted on by Marybeth Leongini

Lisa Sparrow, President and CEO of Utilities, Inc., has announced that Matthew Klein has joined the company as the new President of North Carolina and Tennessee, replacing Carl Daniel who is retiring at the end of June.

“We are thrilled to have Matt join our team as the new head of one of our key business units,” Sparrow commented. “His extensive experience in the regulated water industry, coupled with his deep knowledge of the operational, environmental and legal aspects of our business is a welcomed addition.”

Prior to joining UI, Klein was the Executive Director of Technical Operations at the Indiana Office of Utility Consumer Counselor (OUCC). In that role he oversaw utility analysts and other professionals within the water/wastewater, electric, natural gas, resource planning and communications, and external affairs divisions of the OUCC.

Previously, he served as the Executive Director of the Department of Waterworks for the City of Indianapolis (Indianapolis Water) and also served as an Assistant Commissioner at the Indiana Department of Environmental Management. Also, he has practiced environmental law with several law firms in Indiana and is a member of the American Water Works Association and the American Bar Association.

He received his BS in political science and environmental science from Taylor University, his MS in Natural Resources and Environmental Management from Ball State University and his law degree from the Indiana University Robert H. McKinney School of Law.

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Value Of Water Coalition Spotlights Innovative Water Projects During Infrastructure Week 2015

Posted on by Marybeth Leongini

The Value of Water Coalition is highlighting innovative water practices and infrastructure projects across the country during Infrastructure Week 2015 (May 11-15) through the release of a new briefing paper and events from coast to coast. After working around the clock for more than 100 years, our water infrastructure is aging and failing. In America today, a water main breaks every two minutes. The American Society of Civil Engineers estimates that $4.8 trillion needs to be invested in water infrastructure over the next 20 years to maintain a state of good repair.

“Building reliable water and wastewater systems for communities across the United States was a crowning achievement of the 20th century. Since then, public and private utilities have been putting people to work to construct, operate and maintain essential infrastructure that Americans rely on daily,” said Radhika Fox, director of the Value of Water Coalition. “Now we are facing water infrastructure challenges as those old systems are over-burdened and worn out, but it is not all bleak. Water leaders are forging innovative solutions to our most pressing water problems. That is the hopeful news from Infrastructure Week—our problems are big, but our capacity for innovation is greater.”

Across the country, water providers as well as water-reliant businesses are rising to the challenge and creating innovative solutions to solve local and national water-centric problems.

•    In Minneapolis, Dow Water & Process Solutions is leading the way with sustainable separation and purification technologies. Dow, a Value of Water Coalition member, will host an event on Friday May 15th with national and local stakeholders to spotlight innovations in addressing water resource and supply challenges and also discuss the growing Twin Cities water technology cluster.

•    The Northeast Ohio Regional Sewer District will host a week-long series of behind-the-scenes tours of the region’s wastewater system for Cleveland-area civic leaders and media. Follow the Flow will trace wastewater’s path from the sewer system to Lake Erie, highlighting the tremendous value of investments in clean water infrastructure for the region.

•    Philadelphia Water and American Water will co-host, with the Economy League of Philadelphia and media partner WHYY, a forum on the state of water infrastructure and the innovative investments in Philadelphia’s water system and across the Keystone State.

•    The San Francisco Public Utilities Commission will spotlight how investments in water infrastructure are investments in jobs and the community at the 9th Annual Construction Contractors Breakfast. During the event, partner firms and the SFPUC will announce a $140,000 commitment for funding STEM curriculum at the Willie L. Brown Middle School.

•    In Chicago, Value of Water Coalition will co-host an event with the Metropolitan Planning Council, the Metropolitan Policy Program at Brookings, and the Union League of Chicago to discuss how to finance, build, develop and deliver world class infrastructure and services.

•    Finally, in Washington, D.C., representatives from the Value of Water Coalition will meet with members of Congress to discuss the essential service that water infrastructure provides and the need for infrastructure investment.

During Infrastructure Week 2015, more than 80 organizations are set to host dozens of events. Participants in Infrastructure Week events will range from Vice President Biden and cabinet secretaries to local city council members, academics, utility groups and private sector partners, all coming together to raise awareness about the state of infrastructure in our country and highlight the need for investment. For more information please visit and follow the conversation at #RebuildRenew on Twitter.


Media Contact: Abigail Gardner | | 202.464.6603

About the Value of Water Coalition
The Value of Water Coalition builds national will for investment in water infrastructure and water resources. The Coalition has come together to advance positive solutions to our nation’s pressing water challenges.

Members include: Alexandria Renew Enterprises , American Water, American Water Works Association, Association of Metropolitan Water Agencies, Black & Veatch, Camden County Municipal Utilities Authority , CH2M Hill, DC Water, Dow Chemical Company, Hampton Roads Sanitation District, Kansas City Water Services, Metropolitan Sewer District of Greater Cincinnati, Metropolitan Water Reclamation District of Greater Chicago, MWH Global, National Association of Clean Water Agencies, National Association of Water Companies, Northeast Ohio Regional Sewer District, Philadelphia Water Department, San Francisco Public Utilities Commission, United Water, U.S. Water Alliance, Veolia, Water Environment Federation and Xylem.

Learn more about The Value of Water coalition at and follow us on Twitter @TheValueofWater.

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American Water to Have Strong Presence at NAWC Southeast Water Infrastructure Summit

Posted on by Carlos

American Water announced today the company will play an active role in the National Association of Water Companies’ (NAWC) 2015 Southeast Water Infrastructure Summit on April 30 in Charleston, S.C.

American Water will have a strong presence at the conference with several presenters. These include the following:

· Deron Allen, Tennessee American Water President and Chapter President of the Southeast NAWC will kick off the summit with opening remarks.
· Mark Strauss, senior vice president of Corporate Strategy and Business Development, will discuss on the benefits of public-private partnerships in regards to addressing ongoing infrastructure needs in the southeast metropolitan cities, including best practices, innovative solutions, troubled systems, tight financials & proven methods.
· Nick Rowe, Central Division Senior Vice President, will participate in an executive roundtable with other leaders from the southeast largest water companies to discuss a variety of issues including current regulatory challenges, future protections and trends, energy-water nexus, infrastructure challenges, best practices and much more.
· David Choate, president of the Contract Services Group of American Water Enterprises, Inc., a subsidiary of American Water, will discuss recent advances in water reuse and desalination.
· Dr. Mark LeChevallier, director of Innovation & Environmental Stewardship, will participate in an environmental roundtable to discuss American Water’s Innovation Development Program.

The NAWC Southeast Water Infrastructure Summit is the only event of its type to address critical challenges for the water sector across the region.


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Helping Our Customers Understand Rates for Water Service

Posted on by Marybeth Leongini

We all know it can be a challenge to explain the rates we charge our customers for water service. San Jose Water Company, an NAWC member, has provided an excellent explanation of rates on their web site. This content is actually an excerpt from their rate case information booklet they used with elected officials and the public in their most recent rate case. This explanation also addresses how rates are affected when mandatory water restrictions create less consumption. The full article can be found on the San Jose Water Company Website.

Dollar Bill


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